Everyday pet essentials · 30-day returns · Tracked shipping on every order

Shipping policy

How and when your order ships.

Last updated October 8, 2026

Processing time

Most orders are processed within 1 to 2 business days. Orders placed on weekends or holidays are processed the next business day.

Fulfillment and delivery

Orders ship from our trusted fulfillment partners. Delivery times depend on the carrier, shipping method and destination, and are shown at checkout on the marketplace where you order.

Tracking

Every order includes tracking. You will receive tracking details from the marketplace once your order ships.

Shipping area

We currently ship to addresses within the United States.

Lost or damaged packages

If your package arrives damaged or does not arrive, contact us with your order number and we will make it right.